When it comes to the insurance industry, keeping track of recorded claim statements is critical for successful outcomes. Insurance carriers, TPAs, and adjusters must have the ability to keep their recordings and transcripts organized, protected, and easily retrievable. With a reliable system in place, important details and crucial information can be accessed quickly and efficiently, leading to a smoother claims process.

The consequences of losing or misplacing critical information can be devastating, resulting in costly delays, dissatisfied customers, and even legal repercussions. That’s why it’s crucial to have a robust and secure system for storing and managing insurance claim statements.

At Datascribe, we understand the importance of organized and easily accessible information. That’s why we offer time-tested solutions for data storage and file management that allows our clients to securely store and manage their recorded claim statements and transcripts. With our tools and expertise, you can be confident that your valuable data is always protected, organized, and ready when you need it.

Claims that end up in subrogation or litigation can be time-consuming and can take many years to resolve. As a result, the recorded claims statement becomes a crucial piece of evidence that must be carefully preserved and protected, with its chain of custody maintained to ensure that it can be readily available for use in court proceedings. This often requires transcription as well.

Outsourcing this task to a third-party vendor necessitates finding one with the necessary technology, security and expertise to safeguard your recordings in case they are required in the future. Our unique ability and experience to accommodate, organize, store, and protect large volumes of recorded claims statements, as well as transcribing them when necessary, make us the vendor you can trust for this critical task.

Regardless of the recording method used, whether it is done by us or by you, once securely transmitted to us, establishing a retention and purging program with us will give you peace of mind knowing that your valuable work product is safely and centrally stored, easily accessible, and protected for as long as you require it.