TranscribeNow™ Transcription Service

Insurance Transcription Services

For insurance transcription services look first to Datascribe. Known for fast and accurate digital transcription services, Datascribe is the customer service leader in digital dictation service. At the heart of every insurance claim investigation is the recorded statement. A recorded claim statement is a question and answer session where the insurer interviews the claimant and other individuals who may have knowledge related to the claim. Usually conducted over the telephone, information is gathered which may be relevant to the claim thereby enabling the insurer to decide upon its obligations under a policy. Once completed, our insurance transcription service transcribes it verbatim (word for word) and it becomes an essential part of the claim review process.

Not only is Datascribe focused on providing stellar insurance transcription service, but we provide outstanding customer service. There may be other insurance transcription services that provide basic, entry-level service. But few if any provide the level of customer support from beginning to end that marks Datascribe’s winning edge.

Digital Transcription Services for the Insurance Industry

Over the years, Datascribe’s digital transcription services have helped with the adjudication of thousands of claims. Back in our court reporting transcription days, the digital transcription services we provided took the form of depositions and numerous court-related matters. Today our focus is on providing our expertise in this demanding area of insurance transcription services.

The Insurance Transcription Service Challenge

Digital transcription service is more complex than you might imagine. Typing every word you hear requires special skills and talent. Consider the fact that every recorded statement is unique, each presenting a different set of challenges: foreign accents, regional accents, unique dialects and idiosyncrasies, with rambling and disjointed thoughts, soft or whispered speaking, telephone line noise, and crosstalk between participants, just to name a few. Our digital transcription service staff members are experienced in this demanding world of verbatim insurance transcription services. We are transcriptionists and quality assurance personnel who possess the skills and talent to overcome these challenges.

Digital Dictation Service

If you need direct digital dictation service, just dial into our VoicePower 2000 Digital Recording System, 24 hours a day, 365 days a year. Once logged on to our digital dictation service, you can dictate while using the telephone keypad for pause, rewind, and record functions. Datascribe’s digital dictation service provides you with step-by-step instructions. You’re not likely to find other digital dictation services that are as easy to use, or that provide the outstanding level of customer service that Datascribe clients have come to expect and rely on.
Ask how we can provide the digital dictation service you require.

Verbatim transcription

Typing every word you hear requires special skills and talent. Consider the fact that every recorded statement is unique, each presenting a different set of challenges: foreign accents, regional accents, unique dialects and idiosyncrasies, with rambling and disjointed thoughts, soft or whispered speaking, telephone line noise and crosstalk between participants, just to name a few. Our staff members are experienced in this challenging world of verbatim transcription. We are transcriptionists and quality assurance personnel who possess the skills and talent to overcome these challenges.

In verbatim transcription, one of the essential skills we possess is the ability to relax the otherwise strict rules of grammar and punctuation in order to more accurately capture what was said. We also “listen” rather than “hear”; our focus is attuned to understand what’s being said in a context rather than in a void, absent of perspective. Understanding who is speaking, his or her age, level of education, point of view, are just a few of the factors we consider that assist us in getting the most accurate transcription possible. Internet search engines also help us research terms of art, the correct spellings for the names of people, places and companies that contribute to the overall accuracy of the transcript.

American transcriptionists

Our staff of transcriptionists are entirely based in the United States. They undergo a multi-step hiring process that includes testing, background checks and interviews; and all have signed confidentiality agreements with us.

Experience matters

Over the more than two decades in business, Datascribe has transcribed several thousands of recordings of every type. Our experience covers every form of transcription. What this means is that you can be assured of the highest level of service in terms of accuracy and punctuality in digital transcription .

Foreign language interpreting, translation and digital transcription

In partnership with 3I Interpreting, we offer a comprehensive suite of products and services that address the growing need for foreign language translation in insurance transcription and other digital transcription services.

Datascribe TranscribeNow Benefits:

  • Verbatim transcription specialists
  • Insurance transcription specialists
  • Large domestic staff of transcriptionists
  • Fast, routine turnaround
  • Same day rush orders
  • Foreign language translation and transcription
  • Dictation transcription available
  • Copies of documents are maintained and provided atinoiextraicost
  • Transcripts e-mailed, faxed or mailed as requested
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