Why Us?

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Our mission is to serve you with customized solutions for your recording, transcription and digital audio storage needs, satisfying you with streamlined processes, reduced costs and enhanced productivity.

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Pledge

You will be satisfied in all respects by our client-centric approach. Together, we will identify your needs and deliver the right mix of products, services and support.

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All American Transcription

ALL of our transcriptionists are based in the United States, most of whom have been with us for over 10 years.  These professionals adhere to our strict operational guidelines ensuring accurate, time-sensitive and confidential transcription.

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State of the Art Security

Your work product is protected at all times.  From reception through archiving, your data is only accessible through our HIPAA compliant, secure servers, which are housed in a state-of-the-art facility utilized by our government and many Fortune 500 companies.

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Client Portal

Our online client portal allows full access to your recordings and transcriptions.  This web-based platform features the ability to upload and manage new recordings, order transcription of existing recordings, and view, edit, email and print completed transcriptions.

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Simple & Easy

Whether you’re creating recordings through our telephonic service, uploading your own audio files, retrieving a stored recording, or tracking and receiving a completed transcript, SIMPLE and EASY is our guarantee and will be your experience.

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Always On / Always Ready

Our reliable telephonic and web-based platforms allow you full access to your recordings and transcriptions 24/7 365 days a year.

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Dedicated Account Management

We are committed to understanding and meeting your needs, providing you with an exceptional experience.  Your account manager is your direct contact, always here to help understand your business and match your needs with our customized solutions.  Together, we can build relationships and foster the confidence to know that we stand behind our word. 

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Outsourcing Benefits

Cost Savings
Efficiency-Driven Results
Focus on Core Objectives
Gain Access to World Class Expertise
Improve Staffing Flexibility
Reduce Overhead

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Experience

With over 30 continuous years in operation and over 5 million pages of transcription, reap the benefits of our vast experience.  Over the last three decades, we have handled nearly every type of transcription assignment.  Whatever your particular transcription needs may be, it’s likely we have encountered it before and can deliver.

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Accurate & Fast

Because we only hire U.S.-based transcriptionists, we are able to guarantee a minimum of 98% accuracy.  All of our work is proofread against your audio, and then re-reviewed by our quality assurance department prior to delivery to ensure our high accuracy guarantee.  When it comes to turnaround, we consistently beat industry standards.  For time-sensitive work, we offer same and next day turnaround. 

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Versatility

Audio Capture
Telephone: individual or multi-party
File upload: FTP, client portal, handhelds, proprietary software, web application (Dropbox, etc.)
Encrypted e-mail
Formats supported
MP3, WMA, WAV, DSS, RA, RAM, OGG, VOX, etc.

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One Stop Shopping

Telephonic recording services 24/7/365
Transcription services
Translation services
Audio storage services
Archiving services

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Cost Effective

Competitive pricing
No hidden or supplemental fees
Custom quotation upon request

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